top of page

Hire AI or Real Human Professional Staff

귀하의 요구 사항 충족

9fe7dbd6-94e0-4253-90af-834642849d86.png
image1_0 (12).jpg
photo-1551434678-e076c223a692.jpeg

인바운드/아웃바운드 텔레마케팅 서비스

프로젝트/제품 운영 관리

웹 디자인 및 소프트웨어 개발

Saving on Virtual Staffing in America

Experience remarkable profit margin optimization through the cutting-edge offshore staffing solutions offered by Total Quality Call Center. Our advanced methodologies in offshore and nearshore staffing enable you to slash overhead costs by up to an impressive 60%, fostering unparalleled efficiency and financial growth for your business.

image_2024-02-12_165505735.png

By leveraging our innovative solutions, clients effectively mitigate employee wage and benefit expenditures, concurrently alleviating the time and resource strain associated with active employee oversight. Additionally, our streamlined processes contribute to a substantial reduction in turnover rates, ensuring sustained operational efficiency and workforce stability.

image_2024-02-12_171741058.png

Entrust your staffing needs to Total Quality Call Center and gain access to an offshore team characterized by unwavering dedication and exceptional qualifications across various roles. While our headquarters reside in Sioux Falls, SD, our talent pool primarily originates from Manila, Philippines – a preferred destination for Fortune 500 corporations seeking excellence in staff outsourcing and offshore staffing solutions.

Furthermore, our offshore talents undergo intensive training to master the utilization of cutting-edge AI tools and software, enhancing productivity and efficiency to unprecedented levels. With targeted instruction and immersive hands-on experience, our team is equipped to leverage the latest advancements in AI technology, guaranteeing seamless integration and peak performance, resulting in the delivery of unparalleled services.

american-customer-service (1)_edited.jpg

Empowerment through tailored team creation: we put the power in your hands by crafting a dedicated team that directly reports to you, ensuring unwavering control. From the meticulous selection to the personalized composition of your offshore staff, you dictate every aspect, handpicking your team to perfection. While you manage your team's activities, rest assured they are fully backed by our support, seamlessly integrating as a genuine extension of your existing workforce. Setting ourselves apart from traditional business process outsourcing providers, we specialize in constructing bespoke teams tailored to your needs. By partnering with us, you opt for streamlined operations and enhanced profitability, driving success for your company.

How the Offshore Staffing Process Works

customer-service.jpg

First step is to compile your job requirements, qualifications and business needs.

Our specialists will assist you in identifying the essential qualities required for prospective employees and provide tailored recommendations to meet your business needs.

istockphoto-1127196658-1024x1024-transformed-1024x675.jpeg

Evaluate the qualified candidates we handpick for you.

Each candidate undergoes thorough prescreening utilizing advanced techniques, intensive interviews, and rigorous background checks. Additionally, we are flexible to incorporate any additional steps or processes as per your requirements.

1637328666612.jpg

Choose between conducting interviews with us or taking the lead in interviewing your candidates..

Depending on your preference, we can send you a video profile, schedule a video interview, or set up an in-person interview.

1705525116407.jpg

We start building your virtual team!

Your offshore staff will work remotely, fully equipped with top-notch equipment, infrastructure, tools, and additional resources to maximize productivity and efficiency.

bottom of page